Phinatyres.ng will endeavour to get your tyre order to you as fast as possible at an affordable rate. Phinnatyres.ng covers the delivery cost for orders within Lagos, if there is a delivery charge; it is calculated from the location of the stock to the state you have entered.

Delivery times arrive to most states in about 3 to 4 working days, if the delivery location is a little further, appropriate delivery charges will be communicated

ATL (Authority to Leave): Customers have the option to authorize delivery drivers to leave the ordered items in a secure location at the address provided for delivery. If the driver believes the location is not secure, he will keep the items and will wait for instructions to re-deliver the tyres later. (Additional fees may apply to multiple re-deliveries).

Please be aware, if an ATL is placed on the delivery of a good, we are not responsible for any loss or damage to the items. We will happily assist you in contacting the logistics company used to re-confirm the delivery with the driver, however if goods are not found, no replacement will be sent.

Tracking numbers are provided when possible; this is dependent on the logistic company used and are not always provided.

Phinatyres.ng strongly recommends you assess the items before signing delivery to confirm they match the items ordered. Once you are happy and satisfied the items are correct, you can sign. If, in the unlikely event that there is an issue with the items delivered or they do not appear to be what you ordered, please refuse delivery so the courier can return the items to us for inspection and investigate the reason for the issue.

In the case where the product delivered did not meet your satisfaction send an email to support@phinatyres.ng or use our feedback form here to send us a message, our support team will revert as soon as possible.